CUSTOMER CARE
Returns & Refunds
Damaged items
Please contact us within 24 hours of delivery and share a clear unboxing video and photographs of the package and item.
Handmade variations
Small differences in texture, shade and finish are part of handmade production and are not considered defects.
Approved resolutions
After review, an eligible case may be resolved through replacement, store credit or refund according to the order circumstances.