HELP CENTRE
Frequently Asked Questions
How long does an order take?
Handmade orders are normally prepared within the timeframe shown on the product page. Delivery time may vary by city.
How do I confirm my order?
Complete checkout and follow the payment instructions shown on the website. Keep your order number for tracking.
Can I request a custom colour?
Available colour options are shown on each product page. Use the product note field for a special colour request.
How can I contact support?
Use the Contact page or the WhatsApp button for order assistance.